We’re hiring for an experienced Contract Manager to take the reins on a portfolio of Planned Preventative Maintenance contracts across London and Essex. This is a leadership-focused role managing engineers, clients, and internal coordination — ideal for someone with strong people skills and a solid technical understanding of building services.

What You’ll Be Doing

You’ll oversee a team of 4–5 engineers (static and foot-mobile), working closely with the helpdesk and acting as the key contact for Facilities Managers across retail and commercial sites. Your focus will be on managing performance, service quality, and communication — not tools-on tasks. You’ll be responsible for keeping contracts on track, handling escalations, and ensuring clients are well supported.

What You’ll Need

• Experience managing PPM/FM contracts and engineering teams
• Strong relationship skills with clients, FMs, and helpdesk personnel
• Confidence managing site performance, escalations, and priorities
• Competent technical knowledge in building services (HVAC ideal)
• Comfortable managing high email volumes and reporting clearly

What’s on Offer

• £55,000 – £60,000 base salary
• Company car included
• 20% annual bonus based on performance KPIs
• Long-term client relationships and established contract structure
• Autonomy, responsibility, and visible results from day one

What’s Next

If this sounds like your kind of role, just send over whatever version of your CV you’ve got handy — no need to polish it. The team, tools, and structure are all ready to go.